To ensure our customers’ satisfaction, products may be exchanged within 7 days from the date of purchase, provided they are in their original condition, unused, and accompanied by the purchase invoice.
- Rings may be exchanged if the size is unsuitable, provided they remain in their original condition, are unused, and are free from scratches or signs of wear.
- Cash refunds are not available once the purchase has been completed. Exchanges only are permitted.
- In the event of a manufacturing defect, the product may be exchanged or refunded after inspection and verification.
- The customer is responsible for all shipping costs related to the exchange unless the error was made by the store.
We are always committed to offering authentic, high-quality silver products and providing our customers with an exceptional shopping experience.